YOUR SERVICE LOCATION
Start with where you need help.
Confirm your address on the map. Location helps Fixiyo identify service availability and potential partners in your area.
⌖Confirm service location
FIXIYO / HOW IT WORKS
Your day has plans.
We've got the details.
From finding the right service to knowing who's on the way, Fixiyo brings your booking journey together. Discover the steps and see why the app makes the difference.
One clear journey.
From request to resolution.
THE CUSTOMER JOURNEYDesigned around real bookings
A LITTLE HELP GOES A LONG WAY
Eight moments.
One connected experience.
Every stage has a purpose. The app shows the live details for your booking, and some steps vary with scheduling, service needs or availability.
PART ONE
Find it. Request it.
FIND A SERVICE
Pick the right kind of help.
Browse categories such as air conditioning or appliances, choose a service and review its description, price and available details.
Explore our service catalogue ↗✳Find & compare
NOW OR SCHEDULE
Make your booking request.
Choose an available instant or scheduled option, check the booking details and tap the booking button. A request is not a confirmed assignment until accepted or confirmed in the app.
NowScheduleBook in the app
PART TWO
We'll keep you in the loop.
SMART BROADCAST
Fixiyo looks for an available partner.
For an instant request, the app shows the searching stage while the system broadcasts to eligible service partners. Scheduled requests wait for their dispatch window. If nobody accepts, the app follows the applicable fallback or assistance process.
Searching nearby
ACCEPTED & ASSIGNED
Know who's handling your request.
After a service partner accepts, a technician may be assigned to your booking. The app updates the status and shows assigned technician information when available.
Technician assignedSTART TRIP & LIVE MAP
Follow the journey to your door.
When the assigned technician starts their trip, the booking can enter its on-the-way stage. Where tracking information is available and current, you can view the technician's progress on the map.
Track trip on map
PART THREE
Job done. Mind at ease.
ARRIVAL & INSPECTION
Understand what the job needs.
The technician arrives and begins the relevant inspection or service process. If additional parts or work are required, Fixiyo's approval flow lets you review the extra scope and charges before proceeding.
✓Review & approve
COMPLETE & KEEP RECORDS
Everything together, even afterward.
Follow the work to completion, check payment or invoice details where applicable and find the finished booking in your history. Proof, rating and approval steps depend on your service and the app's workflow.
✓Booking completed
These are explanatory illustrations, not live app screenshots. Actual screens, fees, service availability, tracking and booking stages may vary. For each booking, the app is the authoritative source.
THE THOUGHT BEHIND FIXIYO
Less chasing.
More knowing.
With service selection, booking status, technician assignment and approval steps in one experience, the customer can follow what happens instead of guessing.
Know the status.
Follow the request, acceptance and assignment stages.
See the journey.
Track the technician when supported and available.
Approve clearly.
Review additional work and relevant charges.
Keep history.
Find booking records and service updates later.
Ready to get your day back?
Explore available services and let Fixiyo guide you through the next step.
Download Fixiyo ↗